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FEEDBACK FORM

Tell us how we did

FEEDBACK FORM

We thank you for your business. We welcome your feedback so that we can continue to strive to deliver world class service

Name

Company

Email or phone number

Level of customer service provided by CCT team (Courteous,Engaged, Helpful)

Excellent Above Average Average Below Average Poor

Knowledge and problem solving capabilities of operator

Excellent Above Average Average Below Average Poor

Response times during quotation and booking

Excellent Above Average Average Below Average Poor

Accuracy of customs clearance and document processing

Excellent Above Average Average Below Average Poor

Timeliness and accuracy of invoicing

Excellent Above Average Average Below Average Poor

Communication of vessel ETA and/or delivery arrangements

Excellent Above Average Average Below Average Poor

Usefulness of our online e.volve client portal

Excellent Above Average Average Below Average Poor

Would you recommend CCT to your peers?

Yes No

Please provide any further feedback

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SEA FREIGHT

AIR FREIGHT

CONTACT US

MY CCT

CALL US NOW +44 (0) 3300 434542 | LIVE CHAT OPEN | EMAIL sales@cctworldwideltd.com

Calls are recorded for training and monitoring purposes

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