Important Customer Update
Important Customer Update
Important Shipping Update – Global Vessel Delays & Capacity Disruption
2nd October 2026
We would like to bring to your attention the increasing challenges currently affecting global ocean freight, particularly across Asia, and the potential impact these disruptions may have on your upcoming shipments.
According to recent analysis from maritime consultancy Sea-Intelligence, a combination of severe typhoons, port congestion and operational disruption across major Asian ports has resulted in a significant reduction in available global shipping capacity.
How serious is the situation?
The latest findings highlight the scale of the disruption:
- 8.5% of the global container fleet is currently being absorbed by vessel delays, effectively removing approximately 3 million TEU (20ft container equivalents) from available shipping capacity. To put this into perspective, this is roughly equivalent to the capacity of the world’s fifth-largest container shipping line.
- Global schedule reliability fell to just below 50% in August, meaning fewer than half of scheduled vessel arrivals were on time.
- Schedule reliability has declined by 12.7 percentage points over July and August combined, marking one of the sharpest two-month deteriorations recorded since monitoring began in 2011.
- The average delay for vessels arriving behind schedule has increased to 6.8 days, a level previously exceeded only during the worst disruption periods of the Covid pandemic.
These figures demonstrate that the current challenges are not isolated incidents but are having a considerable impact on the wider global shipping network.
Why is this happening?
The primary cause of the recent deterioration has been a continuous series of typhoons affecting key Asian ports, resulting in port closures, congestion, vessel backlogs and significant disruption to sailing schedules. As vessels fall behind schedule, shipping lines are experiencing reduced equipment and vessel availability, creating a knock-on effect across global trade routes. For context, between 2011 and 2019, vessel delays typically absorbed an average of just 2.2% of global shipping capacity. The current figure of 8.5% is therefore considerably above normal operating levels.
How long could this continue?
Unfortunately, industry analysis suggests that the disruption is unlikely to be resolved in the immediate future. Based on historical recovery patterns, Sea-Intelligence estimates that it could take approximately 7–10 months for capacity absorption to return to normal levels, potentially extending into June 2027. Even returning to the congestion levels seen at the end of 2025 could take approximately six to eight months. Of particular concern is the upcoming Chinese New Year on 6th February 2027. This means Asian ports could still be experiencing congestion as manufacturers, shipping lines and freight forwarders prepare for the traditional pre-holiday increase in cargo volumes.
What does this mean for your shipments?
Whilst not every shipment will be affected to the same extent, customers should be prepared for the possibility of:
- Longer and less predictable ocean freight transit times.
- Changes to vessel schedules and estimated arrival dates.
- Increased congestion at origin and transhipment ports.
- Potential pressure on vessel space and equipment availability.
- Additional challenges when planning time-sensitive deliveries and stock replenishment.
Our advice to CCT customers
With the above in mind, we strongly recommend planning your shipments as far in advance as possible, particularly where goods are required for specific delivery dates, production schedules or seasonal demand.
Where possible, we encourage customers to allow additional contingency within their supply chains and avoid relying solely on published vessel schedules when calculating expected delivery dates. Our team at CCT will continue to work closely with our shipping partners, monitor developments and communicate any significant changes that may affect your cargo.
We appreciate that reliability and predictability are essential to your business, and we want to ensure you have the information needed to make informed decisions during this challenging period.
If you have any upcoming shipments, urgent requirements or concerns regarding your current cargo, please do not hesitate to contact the CCT team. We are here to help you plan ahead and minimise disruption wherever possible.
Important Operational Update and Marine Cargo Insurance Reminder
28th September 2026
Important Update – Resumption of Suez Canal Sailings
We would like to make you aware that a number of ocean carriers have begun, or are considering, the gradual resumption of selected vessel services through the Red Sea and Suez Canal.
This is a positive development for global shipping, as a return to this routing could offer significantly shorter transit times compared with the longer diversion around the Cape of Good Hope.
However, given the ongoing uncertainties within the region, we would like to highlight some important considerations for all customers.
1. Suez Canal Routing – Please Check Your Insurance Cover
As carriers begin to reintroduce sailings via the Suez Canal, we strongly recommend that all customers contact their marine cargo insurers to confirm that their goods remain fully covered when travelling through the Red Sea and Suez Canal, including any applicable war-risk exclusions, restrictions or additional premiums.
IMPORTANT: If you do not wish for your cargo to travel via the Suez Canal, please notify us immediately, ideally before placing your next booking.
Unless otherwise instructed, we will continue to offer and arrange the available shipping options, which may include vessels routing through the Suez Canal, subject to carrier schedules and availability.
Please be aware that carriers may also amend vessel routings at short notice, so it is important that any specific routing or insurance requirements are communicated to our team as early as possible.
2. Marine Cargo Insurance – Protecting Your Shipments
We would also like to take this opportunity to remind all customers of the importance of having their own comprehensive marine cargo insurance in place for every shipment.
Whilst every effort is made to ensure the safe transportation of your goods, unforeseen incidents can occur at any stage of the shipping process. Carrier and freight forwarder liability is generally limited under the applicable terms and conditions and should not be considered a substitute for dedicated cargo insurance.
Marine cargo insurance can typically be arranged in two ways:
- Annual Policy: Suitable for customers shipping regularly, providing ongoing cover for eligible shipments under an agreed policy.
- Individual Shipment Policy: Suitable for customers who ship less frequently or prefer to arrange cover on a shipment-by-shipment basis.
If you do not currently have marine cargo insurance in place and would like assistance obtaining cover for an individual shipment, please let us know. We would be happy to refer you to our insurance provider, who can assist with a quotation, subject to their terms and acceptance.
Our Priority
We remain committed to providing our customers with competitive freight solutions, reliable service and access to the best available shipping options.
As global shipping routes continue to evolve, we encourage all customers to review their insurance arrangements and communicate any specific routing preferences to our team.
Thank you for your continued support and cooperation.
Golden Week Update: Expect Shipping Delays of 7–14 Days
28th September 2026
Following our recent Golden Week reminder, we wanted to provide a further update regarding shipments moving from China over the coming weeks.
China’s Golden Week takes place from 1–7 October, but the disruption to shipping is likely to extend well beyond the holiday itself. With factories, offices and logistics providers closing or operating at reduced capacity, combined with carrier blank sailing programmes over Golden Week, we expect a significant backlog of cargo as businesses return to work.
As a result, we recommend customers allow for potential delays of approximately 7–14 days to vessel schedules and overall transit times during and immediately following the Golden Week period.
What to expect
Now – Pre-Golden Week rush
Exporters are competing for limited vessel space ahead of the shutdown. Space is already becoming increasingly tight, so any outstanding or new bookings should be sent to us as soon as possible.
1–7 October – Golden Week
Many factories, suppliers, offices and logistics providers across China will close or operate at significantly reduced capacity. Communication and the ability to resolve documentation or shipment issues will therefore be limited.
Mid to late October – The backlog
This is where we expect the knock-on effects to become particularly noticeable. As businesses reopen, the combination of accumulated cargo, port congestion and carrier blank sailings is likely to put considerable pressure on available capacity and schedules.
Please allow an additional 7–14 days when planning deliveries during this period.
While a vessel may currently be showing a particular departure or arrival date, schedules around Golden Week are especially vulnerable to changes, rollovers and delays.
What should you do now?
We strongly recommend:
- Secure any outstanding bookings immediately to give us the best opportunity of obtaining space.
- Plan for longer lead times and avoid relying on current vessel ETAs for time-critical stock, production or customer commitments.
- Check your stock requirements and consider whether any upcoming orders need to be brought forward.
- Ensure commercial documents and Bill of Lading releases are in place wherever possible before the holiday begins.
The impact of Golden Week is rarely limited to the seven-day holiday itself. Delays can continue for several weeks afterwards and may result in stock shortages, disrupted production schedules, missed delivery deadlines and additional freight or storage costs.
Our team will continue to monitor shipments and carrier schedules closely and will keep customers updated on any significant changes.
If you have time-critical cargo, new bookings or shipments currently in transit from China, please contact us as soon as possible so we can review these with you.
Important Reminder: China Golden Week – 1–7 October
15th September 2026
With China’s Golden Week (1–7 October) now fast approaching, we wanted to send an important reminder to help avoid any unnecessary delays or additional costs to your shipments.
If you have any new bookings or upcoming shipments from China, please send these over to us as soon as possible. Space on sailings around the holiday period is becoming increasingly limited, so early booking is strongly recommended to give us the best opportunity to secure your required sailing.
It is also particularly important that all outstanding commercial documentation and Bill of Lading releases are finalised before the holiday begins.
During Golden Week, many suppliers, factories and overseas agents will be closed or operating with significantly reduced staffing. If documents or releases remain outstanding when the holiday begins, we may be unable to obtain them until businesses reopen.
For cargo arriving into the UK during this period, missing documentation or an outstanding Bill of Lading release could prevent us from completing customs clearance or arranging onward movement. This can result in avoidable delays and potentially additional port rent, storage or other associated charges.
Please therefore treat the following as a priority ahead of 1 October:
- Send us any new China bookings as soon as possible so we can secure space.
- Ensure all required commercial documents are provided before the holiday.
- Arrange any outstanding Bill of Lading releases without delay.
- Check any shipments due to arrive in the UK during or immediately after Golden Week and make sure everything required for clearance is already in place.
Our team will, of course, do everything possible to keep your shipments moving, but having bookings, documents and releases in place before Golden Week begins will significantly reduce the risk of delays and additional costs.
If you have any shipments you are unsure about, please send the details over to us and we will be happy to check what is outstanding.
Customer Update – China Port Congestion | Planning Ahead & Alternative Solutions
7th September 2026
Following our recent communications regarding severe weather and port congestion across China, we would like to provide a further update on the current situation and, importantly, some practical steps that can help minimise the impact on your supply chain.
Unfortunately, significant congestion continues across China’s major export ports, with Shanghai and Ningbo remaining particularly affected. Recent industry reporting indicates vessels are experiencing berthing delays of up to 10 days, while vessel bunching, high terminal utilisation, equipment imbalances and accumulated cargo backlogs continue to affect shipping schedules.
Despite ports being operational, the scale of the backlog means recovery is not immediate. Delayed vessels subsequently arrive late at their next ports, creating a knock-on effect throughout Asia and the wider global shipping network.
What Customers Should Expect
For the immediate future, customers shipping from China should continue to anticipate:
- Vessel departures and arrivals changing at short notice
- Extended transit times and berthing delays
- Cargo being rolled onto later sailings
- Port omissions or changes to vessel rotations
- Restricted terminal gate-in windows
- Pressure on vessel space and container/equipment availability
- Knock-on delays at transhipment and destination ports
The extent of disruption will vary by port, carrier and service, but we recommend not relying solely on currently published vessel ETDs and ETAs when planning critical delivery dates.
What Can We Do to Help?
While the congestion itself is outside the control of freight forwarders, there are steps we can take together to reduce the risk to upcoming shipments.
- Book as early as possible.
Where you know cargo will be required, please provide forecasts and booking instructions at the earliest opportunity. Current industry guidance recommends allowing significantly more lead time than normal, with approximately 15–20 additional days of planning contingency suggested for affected ocean freight movements. - Consider alternative sailings and routings.
Where practical, our team can review different carriers, services or routings rather than relying solely on the originally preferred option. This will not eliminate the wider congestion, but in some circumstances it may provide greater flexibility. - Consider air freight for urgent cargo.
For stock that is business-critical or cannot tolerate an extended ocean freight delay, air freight may be worth considering. This could include moving the entire shipment by air or, where commercially appropriate, sending a smaller quantity by air to cover immediate requirements while the balance continues by sea. - Prioritise critical shipments.
If you have several upcoming orders, please let us know which are most time-sensitive. This allows us to focus on the cargo that presents the greatest risk to your production, stock availability or customer commitments.
Planning Ahead Is Key
At present, early communication and additional contingency are the most effective tools available to us.
We would strongly encourage customers not to wait until cargo is ready before discussing shipping requirements. The earlier we understand your expected volumes, required delivery dates and priorities, the more opportunity we have to review available space, routings and alternative transport solutions.
We fully appreciate how frustrating the continued disruption is. Our team and overseas partners remain focused on monitoring individual shipments, carrier schedules and port conditions and communicating material changes as quickly as possible.
For any urgent or time-critical China shipments, or if you would like us to review whether air freight or an alternative routing could help protect your delivery requirements, please speak with your usual contact.
Thank you for your continued patience, understanding and support.
Customer Update – China Port Congestion & Continued Shipping Delays
1st September 2026
Further to our recent updates regarding severe weather and port congestion across China, we wanted to provide a brief update on the current situation.
Unfortunately, despite Shanghai and Ningbo ports resuming operations following Typhoon Saudel, the anticipated recovery is taking longer than hoped. The accumulation of vessels and containers following successive typhoons has created significant backlogs, and congestion remains extremely challenging.
Shanghai & Ningbo – Delays Continue
Current industry reports indicate that vessels at Shanghai and Ningbo are now experiencing berthing delays of up to 10 days. The scale of the wider disruption is significant, with approximately 3.92 million TEU of global vessel capacity currently caught in port congestion – equivalent to around 11% of the global container shipping fleet.
North Asia alone is currently estimated to account for approximately 54% of global port congestion. Although port operations have resumed, this does not mean shipping schedules immediately return to normal. Vessel bunching, accumulated container backlogs, equipment imbalances and vessels being displaced from their normal rotations are continuing to affect schedule reliability.
What This Means for Your Shipments
Customers with cargo moving from China should continue to expect delays to planned departures and arrivals, together with the possibility of revised vessel schedules, port omissions, rolled cargo and changes at relatively short notice.
The disruption at Shanghai and Ningbo can also have a knock-on effect at subsequent ports as delayed vessels continue through their rotations, meaning the impact is not necessarily limited to cargo originating from these locations.
We therefore continue to recommend that customers build additional contingency into their supply-chain planning and avoid relying solely on currently published vessel departure and arrival dates for critical delivery commitments.
We Continue to Monitor Your Cargo
We fully appreciate how frustrating the continued disruption is, particularly after several weeks of weather-related delays. While the underlying port congestion and carrier schedule changes remain outside the control of freight forwarders, our focus remains firmly on managing what we can control.
Our team and overseas partners will continue monitoring individual shipments, vessel schedules and carrier announcements and will communicate material changes as quickly as possible. For particularly urgent or time-critical shipments, please speak with your usual contact so that we can review the position and any available alternatives.
We thank you for your continued patience and understanding while the shipping network works through this exceptional period of disruption.
Severe Port Congestion & Ongoing Delays Across China
27th August 2026
Following our recent communications regarding typhoon disruption across China and Asia, we would like to provide a further important update on the developing situation.
Unfortunately, the effects of the recent severe weather are now being compounded by significant congestion across several of China’s major export ports, particularly Shanghai, Ningbo and Yantian (Shenzhen).
While it had been hoped that port operations and vessel schedules would begin returning to normal following the recent typhoons, the recovery is proving considerably more challenging. Large vessel and container backlogs, schedule disruption and further adverse weather are now creating interconnected delays across the wider Asian shipping network.
Shanghai – Significant Vessel Delays
Congestion at Shanghai has intensified considerably. Current industry reports indicate that the longest berthing delays at Yangshan have exceeded 12 days, while waiting times at Waigaoqiao are averaging approximately 8 days.
Some services are experiencing delays of approximately 10–14 days, while high container yard utilisation is adding further pressure to terminal operations.
In an attempt to recover schedules, shipping lines are adjusting rotations and, in some cases, omitting scheduled port calls. This can result in containers being rolled onto subsequent sailings and further changes to originally advised departure and arrival dates.
Ningbo – Further Disruption Following Typhoons
Ningbo continues to experience significant congestion following recent typhoon disruption. An extended port closure of approximately 88 hours contributed to a substantial backlog of vessels waiting to enter the port. While operations subsequently resumed, continued vessel arrivals have made clearing this backlog increasingly difficult.
Further disruption has also occurred as a result of Typhoon Saudel and strong winds, with Ningbo-Zhoushan terminals introducing temporary restrictions to container gate-in and pick-up operations. This is adding further pressure to an already congested situation and is likely to result in additional vessel bunching, schedule changes and delays to export shipments.
South China – Yantian / Shenzhen
The disruption is not limited to East China. Yantian is also experiencing operational pressure, with tighter terminal gate-in controls currently affecting South China exports. Heavy export containers are currently restricted from entering the terminal more than approximately seven days ahead of the vessel’s expected berthing.
As vessel schedules continue to change, exporters and forwarders are having to constantly monitor revised terminal receiving windows and cut-off dates.
Where containers cannot be delivered to port as originally planned, cargo may need to remain at factories, warehouses or external storage locations for longer than expected.
The Wider Impact Across Asia
One of the most important points for customers to understand is that these problems are not isolated to individual ports. Shanghai, Ningbo and Yantian form key parts of many international vessel rotations. When vessels are delayed at one port, those delays travel with the vessel to subsequent ports.
This creates a domino effect across the network – contributing to vessel bunching, missed berthing windows, port omissions, equipment displacement and further schedule changes elsewhere. Current industry estimates suggest that more than 2.4 million TEU of vessel capacity has been affected or delayed across Northeast Asia as carriers respond to the current congestion and schedule disruption.
As a result, the expectation is that a full return to normal operating conditions is likely to take several weeks rather than several days.
What Does This Mean for Your Shipments?
Customers with ocean freight moving from China should currently be prepared for:
- Extended vessel waiting and overall transit times
- Departure and arrival dates changing at short notice
- Port omissions and changes to vessel rotations
- Containers being rolled onto later sailings
- Restricted terminal gate-in windows
- Delays to container collections and deliveries
- Continued pressure on vessel space and equipment availability
- Missed connections and knock-on delays at subsequent ports
- Potential additional storage, detention or diversion costs in some circumstances
The extent of the disruption will vary considerably depending on the port, carrier, service and individual shipment.
Please Allow Significantly More Lead Time
Given the severity of the current situation, we strongly recommend that customers do not plan upcoming China shipments around normal transit times or scheduled vessel dates. For affected ocean freight movements, we recommend allowing approximately 15–20 days more lead time than would normally be planned, wherever your supply chain allows.
This does not necessarily mean that every shipment will experience a 15–20 day delay. Rather, it provides a sensible contingency while carriers and ports work through the current disruption. For particularly urgent or time-critical cargo, please speak with your usual contact as early as possible. Depending on the circumstances, we can review whether alternative routings, services or transport modes may be appropriate.
What We Are Doing
We appreciate the significant impact that these delays can have on your business, particularly where stock availability, production schedules or customer commitments are dependent on goods arriving within a particular timeframe.
Our team, together with our overseas partners, is continuing to:
- Monitor individual vessel schedules and port calls
- Check carrier schedules before confirming bookings
- Monitor conditions across Shanghai, Ningbo and South China
- Review alternative routings where appropriate
- Monitor revised terminal gate-in and cut-off requirements
- Review affected shipments as carrier schedules change
- Communicate material changes to customers as quickly as possible
Unfortunately, the underlying causes of the current disruption – including severe weather, port closures, vessel congestion and decisions by carriers to alter schedules or omit ports – remain outside the control of freight forwarders.
What we can control is how proactively we manage your freight around these circumstances, and our team will continue to do everything reasonably possible to minimise disruption and keep you informed.
Thank You for Your Understanding
We recognise that repeated delays are frustrating for everyone involved in the supply chain. The current situation is exceptional, and even after weather conditions improve, the accumulated vessel and container backlog means that recovery will not be immediate.
We therefore ask customers to allow additional flexibility when planning upcoming China shipments and, wherever possible, avoid making critical delivery commitments based solely on currently published vessel schedules.
We will continue to monitor the situation closely and provide further updates as conditions develop. If you have urgent, time-sensitive or particularly critical shipments from China, please contact your usual representative so that we can review them individually.
Further Typhoon & Weather Disruption Across China / Asia
23rd August 2026
Following our recent communications regarding typhoon-related disruption across China and Asia, we would like to provide a further update as weather conditions across the region continue to develop.
Unfortunately, the situation remains challenging. Multiple tropical weather systems are currently active across the region, and Chinese authorities have now activated a Level IV emergency response for typhoon and heavy rainfall.
This comes at a time when parts of the freight and shipping network are still recovering from previous weather disruption, meaning further severe weather has the potential to compound existing delays, congestion and equipment pressures.
Current Situation – China & Asia
Two systems in particular are currently being closely monitored:
Typhoon Narra is affecting the South China Sea and southern China. Its interaction with the southwest monsoon is expected to bring significant rainfall across parts of Hainan, Guangxi and Guangdong, with some areas potentially experiencing very heavy or extreme rainfall. This has the potential to affect road transport, container collections and deliveries, terminal operations and general supply-chain activity across southern China.
At the same time, Typhoon Saudel continues to strengthen over the Western Pacific. Current forecasts indicate Saudel is expected to move northwest and potentially strengthen considerably before passing through or close to the Ryukyu Islands / Okinawa region and moving towards the East China Sea around the middle of the coming week.
Importantly, Saudel’s exact track after entering the East China Sea remains uncertain. We therefore do not want to speculate about a direct impact on individual Chinese ports at this stage. However, given the strength and size of the system, shipping lines, ports and logistics providers across the region will be monitoring developments extremely closely.
Potential Impact on Freight
The concern for the freight industry is not limited to whether a typhoon makes direct landfall.
Strong winds, heavy rainfall and large offshore swells can affect vessel movements and port operations well ahead of the centre of a storm. Carriers may also alter vessel schedules or routing as a precaution.
As a result, customers with cargo moving from China and other affected Asian origins should be prepared for the possibility of:
- Vessel departure and arrival delays
- Changes to ETDs and sailing schedules
- Port or terminal restrictions and temporary closures
- Vessel diversions or port omissions
- Container rollovers onto later sailings
- Reduced or delayed container and equipment availability
- Delayed container collections and deliveries
- Disruption to trucking and inland transportation
- Missed transhipment connections
- Air freight cancellations or schedule changes
- Increased congestion as ports and carriers work through accumulated backlogs
The effects of severe weather can also continue well after the weather itself has passed. When ports or terminals suspend operations, vessels and containers do not simply return immediately to their original schedules. Shipping lines, terminals, hauliers and warehouses must work through the accumulated backlog, which can create knock-on delays across subsequent sailings.
Additional Planning Time Strongly Recommended
Given the current situation, we strongly recommend that customers with shipments departing China and other affected Asian origins over the coming weeks build additional contingency into their supply-chain planning. Where possible, we recommend allowing at least 3–7 additional days against planned vessel schedules, particularly for time-sensitive cargo.
Customers should also be aware that circumstances can change at relatively short notice. Shipping lines may issue changes to ETDs, port calls, cut-off dates and container acceptance depending on the development and track of the weather systems.
Outside of the Industry’s Control – But Closely Managed
We fully understand the frustration and commercial consequences caused by freight delays, particularly when customers are working to fixed production schedules, stock requirements or delivery commitments.
Unfortunately, severe weather of this nature is entirely outside the control of freight forwarders, shipping lines, airlines and local transport providers. Where authorities, ports or carriers suspend operations for safety reasons, those decisions cannot be overridden or expedited. The safety of port workers, vessel crews, drivers, aircraft, vessels and cargo must take priority.
What we can control is how proactively we manage your freight around these circumstances. Our team, together with our overseas agents and carrier partners, will continue to monitor individual shipments, carrier announcements and changing conditions. Where practical alternatives are available, we will explore them and communicate any significant changes affecting your cargo as quickly as possible.
Further Updates
The situation remains fluid, particularly regarding the eventual track of Typhoon Saudel. We will continue monitoring official forecasts, port information and carrier announcements and will provide further customer updates where there is a material change to the situation.
If you have particularly urgent or time-critical cargo currently moving from China or Asia, we would encourage you to speak with your usual contact so that your shipment can be reviewed individually.
We appreciate that continued disruption is difficult for everyone involved in the supply chain and thank you for your patience and understanding while the industry manages circumstances beyond its control.
Thank you, as always, for your continued support.
Typhoon Dolphin & Freight Delays from China
11th August 2026
We would like to provide an important update regarding the ongoing weather-related disruption affecting freight movements across China.
China has experienced a particularly active period of severe weather and typhoon activity in recent weeks. Most recently, Typhoon Dolphin has significantly affected eastern China, including key manufacturing, transport and logistics regions around Zhejiang, Shanghai and Ningbo.
The severe weather has resulted in temporary port closures and operational restrictions, disruption to vessel schedules, flight cancellations, inland transport delays and interruptions to warehouse and terminal operations. Although conditions will gradually improve, the effects do not end as soon as the typhoon passes. Ports, airlines, shipping lines, terminals and local transport providers must then work through the resulting backlog, which can cause delays to continue for some time.
What this means for your shipments
Customers with freight originating from, moving through or connecting via affected areas of China should anticipate delays to both sea and air freight.
These may include:
- Delayed vessel departures and arrivals
- Vessel schedule changes and port congestion
- Container loading or terminal delays
- Delayed collections and deliveries within China
- Air freight cancellations, reduced capacity or rescheduling
- Missed connections and subsequent knock-on delays
- Longer transit times while carriers clear accumulated backlogs
We fully appreciate how frustrating delays can be, particularly where stock, production schedules or customer commitments depend on goods arriving within a particular timeframe.
Unfortunately, severe weather events of this nature are entirely outside the control of freight forwarders, shipping lines, airlines and local logistics partners. During typhoon conditions, ports and transport operations may be suspended or restricted for the safety of personnel, vessels, aircraft and cargo. Safety must take priority, and these decisions cannot be overridden or expedited.
Our team is continuing to work closely with our agents, carriers and partners in China to monitor shipments and minimise disruption wherever possible. Where alternative arrangements are practical, we will explore them; however, during widespread weather disruption, alternative services can also quickly become congested.
We therefore kindly ask for your patience and understanding if your shipment is affected. Our operations team will continue to provide updates as information becomes available, but please be aware that schedules may remain subject to short-notice changes while the situation stabilises.
Where possible, we would also encourage customers with upcoming China shipments to allow additional lead time when planning collections, departures and required delivery dates over the coming period.
We understand the impact that freight delays can have on your business, and we share your frustration when circumstances prevent cargo from moving as planned. Please be assured that we will continue doing everything reasonably within our control to keep your freight moving and to communicate developments as clearly as possible.
Thank you for your patience, understanding and continued support.